Reason 1 : The lid is opened.

Solution : Close the lid.

Reason 1 : The agitation blades cannot rotate because of the presence of foreign objects in the composting tank.

Solution : Remove the foreign objects.

Reason 2 : The agitation blades cannot rotate because the decomposed matter is hardened.

Solution : Remove the hardened decomposed matter.

Reason 1 : Large pieces of food waste or garbage are scratching the composting tank.

Solution : Remove the large pieces of food waste or garbage.

Reason 1 : The deodorizing unit is clogged.

Solution : Take out and clean the exhaust screen.

Reason 1 : The exhaust hose is loosely installed.

Solution : Reinstall the exhaust hose and use adhesive to seal it if necessary.

Reason 2 : Food waste is left on the surface of the composter.

Solution : Clean up the food waste on the composter.

Reason 3 : The lid is opened.

Solution : Close the lid tightly.

Reason 1 : The exhaust hose is clogged.

Solution : Take out and clean the exhaust screen.

Reason 2 : The food waste is too watery.

Solution : Stop putting food waste for 1 to 2 days and observe the conditions in the composting tank.

Reason 3 : The exhaust hose is clogged or the exhaust fan is not properly functioning.

Solution : Contact the composter supplier.

Reason 1 : The composter is decomposing the food waste.

Solution : It is a normal phenomenon.

Reason 1 : The power supply is switched off.

Solution : The composter should keep connecting to the power supply.